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CURRENT JOB OPENINGS!

Field EMT for Mobile Crisis Team (2 positions)

Job Title: Emergency Medical Technician (EMT) – Mobile Crisis Response Team (2 positions)

Location: Sausalito (office)/Marin City (service area), California 

Job Type: Full-time, non-exempt employee

Reports To: Executive Director

Overview: We are seeking a compassionate, skilled, and dedicated Emergency Medical Technician (EMT) to join our Mobile Crisis Response Team (MCRT). The EMT will play a critical role in providing immediate, on-site medical care to individuals experiencing a mental health crisis or other behavioral health emergencies. You will help assess and stabilize patients, ensuring their safety and wellbeing while delivering emergency medical interventions when needed.

Program Description: The EMT would be a part of a two-person field team, consisting of a Crisis Intervention Specialist and an EMT, who would be deployed as a part of our mobile crisis response team for Marin City. This is a pilot program through the Community Response Initiative to Strengthen Emergency Systems (C.R.I.S.E.S.) Act (SB 2054). Through the C.R.I.S.E.S. Act, we will provide emergency response for mental health issues, intimate partner/community violence, substance use disorders, and people experiencing homelessness. This will include a toll-free dispatch center and the creation of a Marin-City only first response team. This is a field-based role that requires the ability to work in various community settings, including clients’ homes, public areas, and in collaboration with emergency response teams. The position may require travel within the service area, sometimes in challenging or high-stress environments.

Key Responsibilities:

• Crisis Response: Respond to emergency calls involving individuals in mental health crises, including those with substance use disorders, psychiatric emergencies, or other behavioral health concerns.

• Medical Assessment & Intervention: Perform initial assessments of the patient’s physical and mental condition, providing medical care as needed (e.g., administering medications, managing vital signs, and offering basic life support).

• Collaboration: Work closely with mental health professionals, social workers, and other providers as part of a multidisciplinary team to assess and address the medical and behavioral needs of patients.

• Patient Transport: Safely transport individuals to appropriate facilities, if required, while ensuring they are stable and comfortable during transport.

• Documentation & Reporting: Accurately document patient assessments, care provided, and any interactions during mobile crisis response. Ensure that all records comply with healthcare standards and confidentiality requirements.

• Crisis De-escalation Support: Assist in calming and de-escalating patients who may be agitated or distressed, providing a calming presence during high-stress situations.

• Medical Equipment Operation: Ensure all medical equipment is well-maintained, ready for use, and stocked appropriately to respond to emergency situations.

• Safety & Compliance: Adhere to safety protocols, including infection control measures, and comply with state and federal regulations related to emergency medical services and crisis response operations.

• Patient Advocacy: Advocate for individuals in crisis, ensuring they receive the appropriate medical and mental health resources.

• Community Engagement: Represent the MCRT in a professional and empathetic manner to the community, demonstrating cultural competence and respect for individuals from diverse backgrounds.  Participate in training, community outreach, and public education efforts regarding the role of EMTs in mobile crisis response.

Qualifications:

• Education& Certification: Current EMT-Basic certification (or higher) through the National Registry of Emergency Medical Technicians (NREMT) and state licensing requirements. 

• CPR and First Aid certification.

• Completion of an accredited EMT program.

• High school diploma or equivalent.

• Experience: Minimum of 2 years of experience as an EMT in a pre-hospital care setting, preferably with experience in crisis intervention or behavioral health environments.

• Experience in de-escalation techniques and working with individuals in behavioral health crises is preferred.

• Skills: Strong clinical skills in basic life support, patient assessment, and emergency care. Knowledge of crisis intervention techniques and de-escalation strategies is a plus.

• Strong interpersonal and communication skills, with the ability to work effectively with individuals in crisis.

• Physical & Mental Stamina: Ability to remain calm and effective under pressure. Must be able to lift and transport patients as necessary and work in diverse environments (e.g., outdoor settings, homes, community centers).

• Teamwork: Strong ability to work collaboratively with a diverse team of mental health professionals, healthcare professionals, crisis counselors, and other first responders.

• Communication: Excellent verbal and written communication skills, with the ability to effectively communicate with patients, families, and team members.

• Valid Driver’s License: A valid driver’s license with a clean driving record, as some travel within the community is required.

• Ability to assess, stabilize, and provide appropriate medical care in emergency situations.

• Compassionate, patient, and non-judgmental demeanor.

Preferred Skills:

• Knowledge of local mental health resources and services.

• Bilingual or multilingual skills are a plus.

Work Environment:

• Mobile crisis response requires the EMT to be adaptable, as work may occur in various environments such as homes, community centers, public spaces, or on the street.

• The role requires working non-standard hours, including evenings, weekends, and/or holidays.

• Three 12-hour shifts, weekends and/or nights required

• Approximate start date - May 5th, 2025

• Will be required to walk up to 2-3 miles per shift, often through various urban and rural settings, including crowded public areas and private residences. The role requires strong physical stamina to handle the demands of outreach work and crisis intervention.

Compensation/other benefits:

• Full-time, non-exempt employee

• $36/hr. 

• 15 days paid vacation and 14 paid holidays

• Position dependent on funding.  Funded through August 30, 2026. 

Application:

• Resume

• 3 professional references 

• Cover letter (no more than 1 page)

• Please submit all materials via email to: miraguidi@marincountycooperationteam.org.  Please indicate “EMT- YOUR NAME” in the subject line of your email.  No phone calls please. Open until filled.

Crisis Intervention Specialist for Mobile Crisis Team (2 positions)

Job Title: Crisis Intervention Specialist - Mobile Crisis Response Team (2 positions)

Location: Sausalito (office)/Marin City (service area), California 

Job Type: Full-time, non-exempt employee

Reports To: Executive Director 

Overview: We are seeking a compassionate and dedicated Crisis Intervention Specialist to join our Mobile Crisis Response Team (MCRT). The ideal candidate will possess strong communication skills, empathy, and the ability to remain calm in high-stress situations. As a Crisis Intervention Specialist, you will play a vital role in supporting individuals experiencing acute emotional, mental health, or behavioral crises by providing immediate assistance, resources, and referrals.

Program Description: The Crisis Intervention Specialist would be a part of a two-person field team, consisting of a Crisis Intervention Specialist and an EMT, who would be deployed as a part of our mobile crisis response team for Marin City. This is a pilot program through the Community Response Initiative to Strengthen Emergency Systems (C.R.I.S.E.S.) Act (SB 2054). Through the C.R.I.S.E.S. Act, we will provide emergency response for mental health issues, intimate partner/community violence, substance use disorders, and people experiencing homelessness. This will include a toll-free dispatch center and the creation of a Marin-City only first response team. 

This is a field-based role that requires the ability to work in various community settings, including clients’ homes, public areas, and in collaboration with emergency response teams. The position may require travel within the service area, sometimes in challenging or high-stress environments.

Key Responsibilities:

Crisis Assessment and Response:

• Provide on-site, immediate crisis assessment and intervention to individuals experiencing mental health crises.

• Utilize de-escalation techniques and therapeutic interventions to reduce crisis situations and promote stabilization.

• Assess the immediate needs of individuals and determine appropriate responses, including arranging for further treatment or referrals as necessary.

Support and Advocacy:

• Offer guidance and resources to individuals and families in need of assistance.

• Connecting clients with mental health services, housing, legal support, and other resources. This includes collaborating with MCCT’s other staff, such as MCCT’s Safety Net Services Director. 

• Assist in the development of individualized safety plans and coping strategies.

Documentation and Reporting:

• Maintain accurate and timely documentation of all interactions with clients, including assessments, interventions, and referrals.

• Prepare reports for internal use and to comply with legal and regulatory requirements.

• Provide follow-up documentation to support case management and ensure continuity of care.

Collaboration and Coordination:

• Work closely with other healthcare professionals, social workers, and community organizations to coordinate care and services for clients. This includes collaborating with MCCT’s other staff, such as MCCT’s Safety Net Services Director. 

• Provide referrals to mental health services, shelters, substance abuse programs, and other community-based resources.

Crisis Training and Education:

• Participate in ongoing training to stay current on best practices for crisis intervention and mental health care.

• Educate clients, their families, and communities on crisis prevention and mental health awareness.

• Engage in community outreach efforts to help prevent future crises and increase awareness of available mental health resources.

Qualifications:

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related field preferred. Master’s degree preferred.

• Minimum of 2 years of experience in crisis intervention, behavioral health, or emergency services, preferably in a mobile crisis or community-based setting.

• Training or certification in crisis intervention, mental health first aid, or a similar qualification.

• Proven experience in crisis intervention, social services, or mental health support.

• Strong knowledge of mental health, substance abuse, and trauma-informed care.

• Excellent communication, active listening, and de-escalation skills.

• Ability to work effectively under pressure and in challenging environments.

• Knowledge of local community resources and services for individuals in crisis.

• Flexibility to work various shifts, including evenings and weekends, as needed.

• Ability to work effectively as part of a multidisciplinary team.

• Ability to manage high-stress situations calmly and professionally.

• CPR/First Aid certification required (or willingness to obtain upon hire).

Preferred Skills:

• Ability to maintain confidentiality and professionalism at all times.

• Empathetic, non-judgmental, and culturally competent approach to crisis intervention.

• Strong problem-solving skills and ability to think quickly and effectively.

• Ability to work independently as well as part of a team.

• Bilingual or multilingual skills are a plus.

Work Environment:

• Mobile crisis response requires the EMT to be adaptable, as work may occur in various environments such as homes, community centers, public spaces, or on the street.

• The role requires working non-standard hours, including evenings, weekends, and/or holidays.

• Three 12-hour shifts, weekends and/or nights required. Hours of operation: 9:00am-9:00pm

• Approximate start date - June 2, 2025

• Will be required to walk up to 2-3 miles per shift, often through various urban and rural settings, including crowded public areas and private residences. The role requires strong physical stamina to handle the demands of outreach work and crisis intervention.

Compensation/other benefits:

• Full-time, non-exempt employee

• $36/hr. 

• 15 days paid vacation and 14 paid holidays

• Position dependent on funding.  Funded through August 30, 2026. 

Application:

• Resume

• 3 professional references 

• Cover letter (no more than 1 page)

• Please submit all materials via email to: miraguidi@marincountycooperationteam.org.  Please indicate “Crisis Intervention Specialist - YOUR NAME” in the subject line of your email.  No phone calls please. Open until filled.